Returns & Exchanges
At MARAIS, we strive for perfection in every silhouette; however, if your selection is not quite right, we offer 14-day returns on all full-priced items. Please ensure garments are unworn, in their original condition, and with all designer tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully place the items in their original packaging, ensuring all protective dust bags and brand boxes are included to prevent damage during transit.
Affix the Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Deliver your package to the nearest authorized courier location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing